Shipping & Delivery

Last update: July 11, 2025

At LZ CreationsWe know how anxious you are to receive your personalized jewel. That's why we do everything we can to deliver it quickly and safely anywhere in Europe.

📍 Delivery zones

We deliver throughout Europe, including :
🇫🇷 France - 🇧🇪 Belgium - 🇨🇭 Switzerland - 🇱🇺 Luxembourg - 🇩🇪 Germany - 🇮🇹 Italy - 🇪🇸 Spain and many more.

⏱ Processing times

Each order is customized on demand.

• ✨ Production time 3 to 5 working days

• 📦 Preparation & packing time 1 working day

✅ Total : your jewel is usually shipped within 5 to 6 working days after your order.

🚀 Delivery times

• Standard delivery (with tracking) 2 to 5 working days depending on your country.

• Free or paid delivery according to current offer (indicated at time of payment).

• A tracking number is sent upon shipment.

💡 Order tracking

As soon as your parcel has been dispatched, you will receive an email with a delivery note. tracking link to track your parcel in real time.

📬 In case of absence or delay

• In the event of absence, a delivery notice or a delivery to a relay point can be sent.

• If you have not received your order after 10 working dayscontact our customer service department:
  📧 contact@lz-creations.com

❌ Incorrect address

Please ensure that the address you provide when ordering is correct.
LZ Creations cannot be held responsible for undelivered packages in the event of an address error.

💎 Free delivery

Depending on the period, free delivery available from a certain purchase amount. See conditions on our website or at checkout.

❓A question?

Our team is at your service:
📧 contact@lz-creations.com
🌐 shop.lz-creations.com